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ONLINE
PRIVACY POLICY
When
you access our Internet web site, we may collect only non-identifying
information about visitors in the aggregate by placing a
"cookie" (a small text file) on your computer hard drive that
allows our server to collect information on the pages you visit, times of
the day and days of the week accessed, and the location of your Internet
service provider. This
information is used to analyze system performance and helps us plan for
enhancements to meet your needs. We
do not collect information on any other sites you may visit except our
own.
When you contact us by e-mail, your e-mail address is neither disseminated
outside the bank nor sold to third parties.
We do ask that you do not send confidential information to us via
e-mail unless we advise you that it is secure prior to submitting your
message. Information submitted
through our Internet Banking web site is encrypted and secure; however,
other types of e-mail are not necessarily secure against interception.
Siouxland National Bank employs diligent measures to ensure the accuracy,
timeliness, and completeness of customer information.
We encourage you to routinely review and reconcile account
statements. If you believe our
records may be inaccurate or incomplete, you may call us at 402-494-2001,
write to us at the address listed on your account statement or visit with
us at the Main Bank. We will
promptly investigate and make appropriate corrections.
Security Procedures
Our physical, electronic, and procedural security safeguards comply
with federal standards, including contingency planning in the event of
power outages or other business interruptions.
We constantly evaluate our security architecture to assure the
highest level of integrity in our systems and procedures.
All employees are governed by a Code of Conduct, requiring
confidential treatment of customer information.
All current and former customer information may not be revealed to
unauthorized persons and may only be communicated internally or externally
if the recipient has a legitimate business need to know.
Internal controls strictly enforce our Code of Conduct and Privacy
Policy, which include possible termination of any employee failing to
comply with our policy. Our
security procedures also extend to disposing of customer information in a
secure manner to prevent subsequent unauthorized access.
Web site Security
Siouxland National Bank has also taken measures to protect your
privacy in the Internet environment. We
employ an industry standard Secure Socket Layer (SSL) protocol that
provides encrypted browsers when you access your account information
(represented by an unbroken key icon or lock icon at the bottom of your
browser window). Your user
name and PIN are encrypted before they are transmitted to us.
In the encryption process, data is scrambled during transmission so
that no one else can read it. We
recommend you close out your browser after completing your banking
transactions to clear those secure pages from its memory.
E-Mail Communications
Inquiries sent to us through our "Contact Us" e-mail or
through other regular e-mail communications are not secure, and we ask you
not to send personal, confidential information in this manner.
Your Role
You can help us to safeguard your information.
We suggest you take the following steps:
Do
not share your Password or User ID with anyone.
Be just as diligent in protecting your confidential information
from unauthorized access; this includes your social security number,
account numbers, passwords, and PINs, for example.
Do not allow anyone else access to such information, including
unknown callers.
Change
your Password regularly.
Remember
to sign off once you have completed a secure online session.
You
should take reasonable precautions to protect your computer access, just
as you would protect your ATM card.
Looking Out for Children
We recognize that protecting children's identities and privacy is
important. We comply with the
practices established under the Children's Online Privacy Protection Act.
We do not knowingly market to or solicit information from children
under 13 without parental consent.
External Third Party Links
Our website may have a number of links to other third-party sites.
These links to external third parties are offered as a courtesy and
a convenience to our customers. This
financial institution is not responsible for the privacy practices or the
content of such web sites.
Third-party merchants may collect personal information from you when you
visit their sites. For
example, they collect personal information from you when you provide
billing information. They may
also collect information from you if you send them an email.
Some third-party merchants may also send you a cookie to collect
data on your Internet usage and preferences.
When you click on advertisements at third-party sites, the
advertising company may also send you a cookie.
We do NOT have access to this information, nor can we control how
they use this information. As
a general rule, you should always look for and review a site's privacy
policy before giving out any personal information.
If you have questions or concerns about the privacy policies and practices
of these third parties, please review their websites and contact them
directly. Siouxland National
Bank assumes no
responsibility for the content, safety, security, or privacy of any such
site or any transactions you conduct through them.
However, if you need any assistance in contacting these third
parties, or if you have any concerns regarding unauthorized access to your
accounts, please contact us at 402-494-2001.
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